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    Noctua NH-U9B FAQs



    Is the high weight dangerous for the CPU or socket?
    No. Noctua coolers possess an extremely reliable SecuFirm™ mounting system. Thanks to the screw connection with the backplate on the rear side of the motherboard, the exceedance of the weight recommendations by Intel and AMD common among high-end coolers is completely unobjectionable.

    Is it possible to mount fans with a greater height than 25mm?
    Yes. The fan mounting clips grip to the screw holes in the lower edge of the fan frame and hence work with all fans regardless of their height. However, problems with the mounting of the fan can occur due to other parts within the case or fans with special frame designs, where the clips can't grip to the screw holes in the lower edge of the frame.

    NH-U fan mounting


    Is it possible to run two fans at a time?
    Yes. Using the 4 supplied fan clips, you can mount two 120mm fans on the NH-U12(F/P) and two 92mm fans on the NH-U9(F/B).

    Should the fan be mounted sucking away from the heat-sink or blowing onto the heat-sink?
    Please install the fan blowing onto the heat-sink.

    NH-U Airflow


    If you're using two fans, please install them so that one blows onto the heat-sink and the other sucks the air away from the other side.

    On which side of the heat-sink should the fan be installed?
    Please install the fan so that the hot air can be disposed as good as possible either through the rear case fan (Airflow Option 1) or through the power supply (Airflow Option 2).

    NH-U Airflow



    Is it possible to cool my CPU without a fan (passive) using Noctua coolers?
    Noctua coolers weren't originally designed for passive operation although the cooling performance is sufficient in many cases. Unfortunately, it is impossible for us to indicate whether a certain CPU can or cannot be cooled without a fan, as this depends on various factors such as case temperature, case ventilation or the orientation of the socket. Generally, we recommend using a fan in the first instance and then lowering RPM while constantly monitoring the temperature.

    Why doesn't the base of Noctua coolers have a polished, mirror like finish?
    As most of today's PC enthusiasts use high-viscosity thermal compounds, the contact surface of Noctua coolers is optimised for use with this type of pastes. The micro-grooves at the contact surface ensure that high-viscosity thermal compounds are dispersed to a uniform thin layer across the whole contact area and that no air pockets remain between the cooler and the CPU. With a polished, mirror like surface, the risk of uneven dispersion is much higher. As too thick layers of thermal paste and air pockets drastically deteriorate heat transmission, the micro-grooves are is of vital importance to the overall cooling performance of Noctua coolers when used with today's high-viscosity thermal pastes.

    How to install the fan using the supplied steel clips?
    First hook the clip into the notch of the heatsink:

    Vibration Compensators Installation


    Then hook the endings of the clips into the mounting holes of the fan:

    Vibration Compensators Installation




    What can I do if the fan blocks my RAM or chipset cooler?
    In order to increase clearance, you can easily move the fan up a few fins as show below:

    Vibration Compensators Installation




    Which mainboards are compatible with the NH-U9B?
    Please consult our mainboard compatibility list for information about compatible mainboards.

    I've got 2 adapter cables with the cooler. What's the difference between these cables?
    The Low-Noise-Adapter (L.N.A.) and Ultra-Low-Noise-Adapter (U.L.N.A.) reduce the speed of the fan to 1300 / 1000 rpm:

    Vibration Compensators Installation




    Can I use Noctua fans on my fan controller?
    In general, our fans can be used with any fan controller. There is a known compatibility issue with the Zalman ZM-MFC2 controller though: This product uses Pulse Width Modulation (PWM) in order to control the fan speed and the unfavourable carrier frequency of the PWM signal can create an oscillation when used with certain fans. This will result in the fan speeding up and down. We therefore recommend not using the Zalman ZM-MFC2 with our fans.

    I can’t spread the thermal compound by turning the cooler as described in the manual!
    Due to the new LGA mounting bars with screw threads that facilitate the installation process, there's little room to turn the cooler as described in step 4 of the supplied manual. There's nothing to worry about though, as you can still turn the cooler by a few millimetres in order to help the thermal compound spread. We've also made the compound slightly less viscous so that the contact pressure of mounting system is wholly sufficient to spread it.

    My fan doesn’t spin when I start up the PC - is it faulty?
    If you've connected the fan directly (or using the supplied Low-Noise or Ultra-Low-Noise-Adaptors) to your mainboard, it's possible that the mainboard's automatic fan controller doesn't provide the required starting voltage due to the low CPU temperature. Please verify whether the fan starts spinning at higher CPU temperatures, remove any Low-Noise or Ultra-Low-Noise Adaptors, deactivate your mainboard's automatic fan controller in the BIOS or connect the fan directly to the power supply using the supplied 3:4-pin adaptor.

    Can I run Noctua fans on 4-pin PWM connectors and use my mainboard’s automatic fan controller?
    You can simply connect our fan's 3-pin connector to the 4-pin PWM sockets of today's mainboards so that the fourth pin that transmits the PWM signal is left blank (due to the shape of the connector, there's no danger of reversing polarity). Some mainboards (e.g. current Gigabyte models) are capable of controlling fans not only via PWM, but also by adjusting the supplied voltage. In some cases, this may require you to change BIOS options like "Fan Control Mode" from "PWM" to "Voltage" or "Analog". Please consult your mainboard's manual in this regard. However, some mainboards use an "auto" setting by default that automatically chooses PWM or voltage based regulation according to the connected fan. Automatically controlling the fan speed may not possible on mainboards that pulse the power rather than lowering the fan voltage.

    PWM PWM




    How can I check whether my case is wide/high enough for the cooler?
    In order to check whether the cooler isn’t too high for your case, please measure the distance from the motherboard tray to the side panel (tower cases) or top panel (desktop cases). If this distance is bigger than the height of the cooler + 15mm (mainboard spacers + mainboard + CPU), the height/width of your case should be sufficient.

    Does the cooler offer sufficient clearance for my RAM modules?
    The cooler offers sufficient clearance for modules of up to 40mm in height. RAM modules with higher heatspreaders can cause compatibility issues on mainboards where the heatsink extends over the RAM slots (Note that you can move the fan up as shown here in case only the fan hangs over the RAM slots).

    RAM Clearance




    How can I connect 2 fans?
    When using 2 fans, please connect one of the fans to the CPU-Fan header and the second fan to one of the Case-Fan headers of your mainboard. Alternatively, you can also use a 3-pin Y-cable in order to run both fans via the CPU-Fan header. Such cables are available in specialised retail stores.

    Is he cooler compatible with socket AM2+ and AM3?
    Yes. As AM2, AM2+ and AM3 are mechanically identical, the cooler is compatible with all three sockets.

    The fan doesn’t start with the Ultra-Low-Noise Adaptor (ULNA)!
    Unfortunately, many Gigabyte mainboards use a special control circuit that can lead to start-up problems in conjunction with the Ultra-Low-Noise Adaptor (ULNA). This control circuit remains active even when automatic fan control is disabled in the BIOS. In these cases, please use the fan without the ULNA or connect it directly to the power supply (or an external fan controller) in order to ensure reliable operation with the ULNA.

    Which Noctua coolers are compatible with LGA1150?
    The mounting is identical on all LGA115x sockets (LGA1150, LGA1155, LGA1156). The following coolers are thus compatible with LGA1150 out of the box and don’t require any upgrades in order to be used on this platform: NH-C12P SE14, NH-C14, NH-D15, NH-D14, NH-L12, NH-L9i, NH-U14S, NH-U12S, NH-U12P SE2, NH-U9B SE2. In addition, all older models which have been upgraded with the NM-I3 kit can also be used on LGA1150 without any further upgrades.

    The following coolers can be made compatible to LGA1150 using the NM-i115x Upgrade-Kit and are eligible for Noctua’s free mounting kit offer: NH-C12P, NH-U12, NH-U12F, NH-U12P, NH-U12P SE1366, NH-U9, NH-U9F, NH-U9B.

    The following coolers can be made compatible to LGA1150 using the NM-i115x Upgrade-Kit but are not eligible for Noctua’s free mounting kit offer: DX-Series Xeon coolers, NH-D14 SE2011.

    The following coolers are mechanically incompatible with the NM-i115x Upgrade-Kit and can not be made compatible with LGA1150: DO-Series AMD Opteron coolers, NH-L9a.

    Which sockets are supported or can be supported using upgrade kits?
    Please refer to our socket compatibility chart.


    Do you have a question concerning one of our products? Please use this form to pose a question!

Noctua
30.07.2014 - HiTechLegion.com NF-F12 industrialPPC-2000
Test verdict: "While the Redux holds to the high established standards set by Noctua, the PPC series sets new ones. Both series come with the highest recommendation and are recipients of Hi Tech Legion’s Editor’s Choice Award." (George Cella, HiTechLegion.com)
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29.07.2014 - ActualidadHardware.com NH-D15
Test verdict: "En definitiva, el NOCTUA NH-D15 es un gran disipador de gama alta con un rendimiento excelente." (Jose Maria Martinez Perdigones, ActualidadHardware.com)
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27.07.2014 - Vortez.net NF-F12 industrialPPC-2000 PWM
Test verdict: "Noctua has taken their game to a whole new level by introducing a superb product which is packed full of value. After our findings we are pleased to hand out our Elite Award." (Ed Hume, Vortez.net)
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26.07.2014 - BestPCInfo.pl NF-F12 industrialPPC-2000 PWM
Test verdict: "Noctua industrialPPC czy redux? Według mnie wszystko zależy od osobistych preferencji. Z jednej bowiem strony seria redux jest zauważalnie tańsza i w teorii nastawiona na lepszą kulturą pracy. Z drugiej strony “śmigła” z serii industrialPPC oferują ciekawszy design oraz dużo wyższą wydajność. Cóż, niech każdy sam zadecyduje co woli ;) Obie serie zasługują na pewno na miano 100% Quality" (Łukasz Talkowski, BestPCInfo.pl)
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