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Even with high-grade products and strict quality control, the possibility of defects cannot be eliminated entirely. Therefore, we aim at providing the highest possible level of dependability and convenience by offering a warranty period of up to 72 months and direct, fast and straightforward RMA service.

    Noctua - Direct RMA Service
    In case of warranty, you can either request RMA at your retailer or use our Direct RMA Service. After you've filled out the RMA form and uploaded a scan of your invoice, one of our support staff members will contact you shortly to organise the return of the original item and the shipment of a replacement product.

    RMA-Form
    Noctua Manufacturer’s Warranty: Terms and Conditions



    Noctua - Direct RMA Service
    We've built up a collection of questions and detailed answers by our support staff that frequently arise in connection with our products.

    proceed to FAQs



    Noctua - Manuals
    Here you can find all product manuals of current and discontinued Noctua products. Many manuals are available in English, French, Spanish and German.

    Installation Manuals



    Noctua - Compatibility
    We provide extensive mainboard compatibility lists for all our CPU coolers. Click here to find out whether one of our coolers is compatible with your mainboard.

    Compatibility lists by product
    Compatibility list by mainboard
    Socket Compatibility Chart



    Noctua - Kits
    We provide mounting upgrades for Noctua CPU coolers free of charge, so if you would like to continue using your Noctua cooler on a new socket, we will send you a new mounting kit at no additional cost. For ordering our mounting kits, a proof of purchase (photo, scan or screenshot of the invoice) of both a Noctua CPU cooler and hardware components corresponding to the specific kit are required.

    The following kits are currently available:

    NM-I2011 Mounting-Kit: Upgrades older Noctua CPU coolers to LGA2011.
    NM-i115x Mounting-Kit: Upgrades older Noctua CPU coolers to LGA1156/1155/1150 & LGA1366.
    NM-I3 Mounting-Kit: Upgrades Noctua CPU coolers to LGA1366 & LGA775.
    NM-A90 Upgrade-Kit: Makes it possible to install NH-U12P SE2 and NH-U9B SE2 CPU coolers turned by 90° on AMD motherboards.



    Noctua - Direct RMA Service
    Do you have any questions or problems in connection with our products? Our support team is happy to help you at any time! You can contact our service team at support@noctua.at or using our contact form.

    Please note that from December 23rd to January 7th, it may take us a little longer to respond to your inquiry due to the Christmas holidays. Please also note that our shipping office is closed in this period, thus we can process shipments of spare parts or mounting-kits only after January 7th. Thank you for your understanding.

    Please note that we feel obliged to respond to every customer inquiry in an appropriate time frame. However, it may occur that your mail server or email provider refuses our reply or accidentally moves it to the spam folder. We use a ticketing system that sends a confirmation receipt when we receive your inquiry. In case you don’t get a receipt within 15 minutes after sending your inquiry or if you don’t get a reply from our support team after 7 working days, please check your spam folders or contact us using a different mail account.



Noctua
17.12.2014 - HT4U.net NH-U9S
Test verdict: "Noctuas jüngste Sprösslinge glänzen mit den üblichen Werten des Herstellers. Hervorragende Verarbeitung und Kompatibilität, einem wirklich tollen Montagesystem, bei welchem sich so mancher Anbieter eine Scheibe abschneiden könnte und einer guten Leistungsfähigkeit." (Peter Gräber, HT4U.net)
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17.12.2014 - PC-Max.de NH-U9S
Test verdict: "Auch wenn es sich bei den beiden neuen Kühlern von Noctua um keine Modelle mit brachialer Cooling-Performance handelt, liegen die verzeichneten Temperaturen in einem Bereich, der einige deutlich ausladendere Konkurrenten überflügelt. Zudem muss sich vor Augen geführt werden, in welchen Einsatzgebieten die Verwendung eines derart kompakten CPU-Coolers sinnvoll ist. Die kleinen Würfel machen aufgrund ihrer großen Kompatibilität mit umliegenden Bauteilen des Systems und der besonders im Falle des NH-D9L geringen Bauhöhe vor allem in kompakten Systemen viel her." (William Zwingenberger, PC-Max.de)
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17.12.2014 - Deep in IT NH-D15
Test verdict: "Teploty jsou velice dobré, je nutné si uvědomit, že Core i7-5960X je 140W procesor, který jsme navíc v OC taktovali o 22% výše oproti TurboBoost taktu." (David Ježek, Deep in IT)
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17.12.2014 - PCkoloji.com NH-D9L
Test verdict: "110 mm olan yüksekliği ve 95 x 95 mm en boy değeriyle neredeyse tüm kasalara sığıyor ve 3U tip sunucularda bile kullanılabiliyor." (Gorkem Yildirim, PCkoloji.com)
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